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Vidal Coaching

Terms of Service

Last updated: February 2026

1. Acceptance of Terms

By accessing or using the Vidal Coaching platform available at vidalfit.com (the "Platform"), you agree to be bound by these Terms of Service (the "Terms"). If you do not agree to these Terms, you may not use the Platform. These Terms apply to all users including coaches, clients, and company administrators.

We may update these Terms from time to time. Continued use of the Platform after changes are posted constitutes acceptance of the updated Terms. We will notify users of material changes via email or platform notification.

2. Description of Service

Vidal Coaching is a health and wellness coaching delivery platform that enables coaches to manage clients, track health metrics, conduct sessions, and leverage AI-assisted tools. The Platform provides tools for nutrition tracking, workout programming, biometric monitoring, communication, and progress analysis.

The Platform is a tool for coaching professionals. It does not provide medical advice, medical diagnoses, or medical treatment. It is not a substitute for professional medical care.

3. Account Registration and Security

  • You must provide accurate and complete information when creating an account.
  • You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
  • You must be at least 18 years old to use the Platform.
  • One person may not maintain more than one account per role.
  • You must notify us immediately at support@vidalfit.com of any unauthorized use of your account or any other security breach.
  • We reserve the right to suspend or terminate accounts that we reasonably believe have been compromised.

4. Coach Responsibilities

If you use the Platform as a coach, you agree to:

  • Maintain appropriate professional credentials and certifications for your practice.
  • Operate within your scope of practice and not provide medical advice, diagnoses, or treatment through the Platform.
  • Protect the confidentiality of client health information in accordance with HIPAA and applicable laws.
  • Use AI-generated drafts, suggestions, and session intelligence as aids — not substitutes for professional judgment.
  • Review and approve all AI-proposed actions, draft messages, and automated recommendations before they are sent to clients.
  • Maintain accurate records of coaching sessions and client interactions.
  • Not share client data outside the Platform without explicit written consent from the client.

5. Client Responsibilities

If you use the Platform as a client, you agree to:

  • Provide accurate health information to the best of your knowledge.
  • Understand that coaching services provided through the Platform are not a substitute for medical care.
  • Consult with qualified healthcare professionals for medical conditions, injuries, or concerns.
  • Inform your coach of any medical conditions, medications, or health concerns that may affect your coaching program.
  • Respect the privacy of your coach and other platform users.
  • Not share content, messages, or data from the Platform with third parties without appropriate consent.

6. AI Features and Limitations

The Platform uses artificial intelligence to enhance coaching delivery. By using these features, you acknowledge that:

  • AI-generated content (draft responses, session briefs, health interpretations, meal plan suggestions) is for informational purposes and requires professional review by a qualified coach.
  • AI features do not provide medical diagnoses, treatment plans, or clinical recommendations.
  • Coaches are responsible for reviewing and approving all AI-proposed actions before execution.
  • Your data is processed by third-party AI providers (Anthropic, OpenAI, Groq) under contractual data protection obligations. Your data is not used to train AI models.
  • AI Coaching Insights: when clients use the AI assistant, topic-level summaries of their questions (not full conversation text) may be shared with their assigned coach to enhance coaching quality. This is covered under the Data Processing consent and can be withdrawn at any time.
  • Personalized AI: the client AI assistant is personalized to reflect their coach's communication style and coaching approach. AI responses are generated by the Platform, not by the coach directly.
  • AI outputs may occasionally be inaccurate, incomplete, or inappropriate. Neither Vidal Coaching nor its AI providers are liable for decisions made based on AI-generated content.

7. Gamification and Rewards

The Platform includes gamification features and a rewards marketplace. By participating, you acknowledge that:

  • Experience points (XP), achievements, streaks, and levels are earned through platform engagement and are for motivational purposes only.
  • Leaderboard rankings are visible to other clients within the same coaching program or company. Your display name and XP level will be shown.
  • Rewards are created and fulfilled by coaches or companies. Vidal Coaching facilitates the marketplace but does not guarantee reward fulfillment.
  • Reward eligibility is determined by platform-tracked criteria (XP thresholds, achievements, streaks). Earned rewards cannot be transferred or exchanged for cash unless explicitly stated by the reward creator.
  • Coaches and companies may modify or discontinue rewards at their discretion.
  • Vidal Coaching reserves the right to adjust XP values, achievement criteria, or gamification mechanics at any time.

8. Health Disclaimer

The Platform provides tools for tracking health metrics including lab results, blood sugar readings, body measurements, nutrition data, cycle tracking, workout logs, and other wellness data. These tools are for informational and coaching purposes only.

Lab interpretations, trend analysis, health flags, risk assessments, and any other health-related outputs generated by the Platform (whether by AI or algorithmic analysis) are not medical diagnoses. They do not replace professional medical evaluation. Always consult a qualified healthcare provider before making medical decisions, starting new exercise programs, changing your diet significantly, or discontinuing any treatment.

If you experience a medical emergency, call your local emergency services immediately. Do not rely on the Platform for urgent health matters.

9. Acceptable Use

You agree not to:

  • Use the Platform for any unlawful purpose or in violation of any applicable laws.
  • Share, sell, or disclose another user's health information without authorization.
  • Attempt to access data belonging to other users or bypass security controls, including row-level security policies.
  • Upload malicious content, malware, spam, or automated bot traffic.
  • Misrepresent your identity, professional credentials, or qualifications.
  • Use the Platform to provide medical advice, diagnoses, or prescriptions (unless you are a licensed medical professional operating within your scope).
  • Reverse-engineer, decompile, or attempt to extract the source code of the Platform.
  • Use automated scripts, bots, or scrapers to access the Platform without our written permission.
  • Interfere with or disrupt the Platform's infrastructure, other users' access, or the integrity of any data.

10. Intellectual Property

The Platform, including its design, source code, algorithms, AI models, content, branding, and documentation, is owned by Vidal Coaching and protected by copyright, trademark, and other intellectual property laws.

Your content: you retain ownership of all data, content, photos, messages, and health information you submit to the Platform. By using the Platform, you grant Vidal Coaching a limited, non-exclusive license to process, store, and display your content as necessary to provide the coaching service, generate AI-powered insights, and operate Platform features.

Coach content: coaches retain ownership of their original coaching materials, programs, meal plans, and workout templates. Vidal Coaching does not claim ownership of coach-created content.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VIDAL COACHING AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:

  • Any health outcomes, injuries, or adverse effects resulting from coaching programs, dietary changes, exercise routines, or other actions taken based on information provided through the Platform.
  • Any decisions made by coaches based on AI-generated drafts, session briefs, or automated recommendations.
  • Any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform.
  • Any loss of data, revenue, or profits, whether or not we were advised of the possibility of such damages.
  • The conduct of any third party on the Platform, including other coaches, clients, or company administrators.

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THE PLATFORM SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO VIDAL COACHING IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100).

12. Indemnification

You agree to indemnify, defend, and hold harmless Vidal Coaching and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from: (a) your use of the Platform; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; or (d) your violation of any third party's rights.

13. Termination

We may suspend or terminate your account and access to the Platform at our discretion if:

  • You violate these Terms or any applicable law.
  • We reasonably believe your account has been compromised.
  • You engage in conduct that is harmful to other users, coaches, or the Platform.
  • We are required to do so by law.

You may delete your account at any time through your account settings or by contacting us. Upon termination, your right to use the Platform ceases immediately. We may retain certain data as required by law (including HIPAA record retention requirements) or for legitimate business purposes such as resolving disputes and enforcing our agreements.

14. Dispute Resolution

14.1 Informal Resolution

Before initiating any formal proceedings, you agree to contact us at legal@vidalfit.com and attempt to resolve any dispute informally for at least 30 days.

14.2 Arbitration

If informal resolution is unsuccessful, any dispute, claim, or controversy arising out of or relating to these Terms or the Platform shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration shall be conducted in English, and the arbitrator's decision shall be final and binding.

14.3 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted on an individual basis and not as a class action, consolidated action, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration against Vidal Coaching.

14.4 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Vidal Coaching regarding the use of the Platform. These Terms supersede any prior agreements or understandings, whether written or oral, relating to the subject matter herein.

17. Contact Us

If you have questions about these Terms of Service, please contact us: